Professional Experience
Web Application Developer & System Administrator
Lead developer responsible for designing and implementing comprehensive web solutions for ISP management, payment processing, and client communication.
- Developed an all-in-one ISP Billing System with client portal functionality, resulting in 80% reduction in billing errors and 65% decrease in payment collection time.
- Created a secure payment gateway (KiPay) that integrates multiple payment channels including Paystack and M-PESA, processing thousands of transactions monthly.
- Implemented a bulk SMS system for automated customer notifications, improving client communication and reducing support inquiries by 40%.
- Designed and managed VPS infrastructure on Ubuntu 24.04 LTS, including security implementations, performance optimizations, and backup systems, achieving 99.9% uptime.
Network Administrator & IT Support
Managed network infrastructure and provided technical support for a major municipal utility company.
- Designed and implemented network infrastructure upgrades, resulting in 50% increase in network speed and 20% reduction in downtime.
- Resolved technical issues with a 95% first-call resolution rate, significantly improving employee productivity.
- Configured and managed secure network protocols to protect sensitive customer and operational data.
- Documented network topology and created standardized procedures for troubleshooting and maintenance.
Freelance Web Developer
Provided web development services for various clients, focusing on custom solutions and responsive design.
- Developed a fully functional Hotel Resort Management System with room reservations, payment processing, and availability tracking.
- Created user-friendly dashboards for staff to manage bookings and monitor occupancy rates.
- Implemented responsive designs ensuring optimal performance across devices.
- Integrated payment gateways for secure online transactions.